Managed services for every corner of your office
Every service below is available individually or bundled into one Annual Maintenance Contract with a single point of accountability.
Desktop & Laptop AMC
Your employees' computers are where work actually happens. We keep them fast, secure and available with scheduled preventive care and rapid break-fix.
- Quarterly deep-cleaning, thermal checks and hardware diagnostics
- OS patching, antivirus updates and security hardening
- RAM, SSD and component upgrades with genuine parts
- Data backup configuration and recovery assistance
- New-device setup, imaging and decommissioning
Corporate Mobile & Tablet Care
Phones are business tools, not gadgets. We repair corporate devices fast - and keep loaners ready so your team never goes offline.
- Screen, battery, charging port and board-level repairs
- Priority turnaround for enrolled corporate devices
- Loaner / spare-device pool for Enterprise clients
- MDM enrollment, policy setup and decommissioning
- Bulk buy-back and exchange assistance for fleet refresh
Network, Router & Wi-Fi Management
Slow or dropping internet is a productivity tax. We take ownership of your entire network stack and keep it monitored, patched and fast.
- Router, switch, firewall and access-point configuration
- 24x7 uptime monitoring with instant alerts
- Firmware updates and security patching
- Structured cabling audits and LAN optimization
- Guest-network policies and bandwidth management
Conference Room & AV Support
Nothing erodes client confidence like a meeting that starts with 15 minutes of cable fumbling. We keep your meeting rooms presentation-ready, always.
- Projectors, LED panels and display-wall maintenance
- Video-conferencing kits (Zoom / Teams / Meet rooms)
- Audio systems, ceiling mics and sound calibration
- Room controllers, wireless casting and cabling
- Pre-event checks for board meetings and town halls
Printer & Peripheral Support
Printers fail at the worst possible moment - usually when the invoice run is due. Our AMC keeps them serviced and consumables planned.
- Laser, inkjet and MFP breakdown cover
- Preventive servicing: rollers, fusers, print heads
- Consumables planning - toner and paper stock alerts
- Scanner, barcode printer and label printer support
- Print-server and queue management
CCTV, Security & Power Backup
Security systems only work when they're maintained. Cameras drift, DVRs fill up and UPS batteries die silently - we catch all of it on schedule.
- CCTV camera health checks, lens cleaning and re-aiming
- NVR / DVR maintenance, storage audits and backup checks
- Access control and biometric system servicing
- UPS battery testing and preventive replacement
- Fire-alarm and public-address system coordination
Response & resolution SLAs by plan
Commitments in writing, with service credits if we miss them.
| Service Level | Essential | Business | Enterprise |
|---|---|---|---|
| Remote response (business hours) | 4 hours | 2 hours | 30 min |
| Onsite response | Next business day | 8 hours | 4 hours |
| Support window | Business hours | Extended | 24x7 |
| Preventive visits | Quarterly | Monthly | Monthly + audits |
| Loaner / spare devices | No | On request | Dedicated pool |
| Account manager | No | Shared | Dedicated |
Not sure which services you need?
The free site audit tells you exactly what your office requires - and what it doesn't.